A single source of truth for every AI.
Centralize docs, decisions and policies with role-based access, freshness scores and typed retrieval every product can use.
Active users
128,402
+12.4%
AI resolutions
41,908
+38.1%
Automations
9,214
+8.6%
Weekly activation
72,481 workflows
Support volume dropped 31% after enabling Atlas triage.
Estimated saving of 412 agent hours this month across 4 teams.
Overview
A single home for knowledge base.
Knowledge Base replaces a stack of point tools with one system that shares identity, data, and workflows with the rest of Flyps.
50%
fewer tools
4×
faster time to value
99.99%
uptime
SOC
2 · HIPAA
Capabilities
Everything you need to ship.
Freshness
Automatic re-indexing with staleness alerts on critical pages.
Access control
Row-level permissions honored by every AI response.
Retrieval API
Query from any Flyps product or via the SDK.
Why teams love Knowledge Base
Outcomes, not outputs.
- Consistent AI answers
- Governed knowledge
- Reusable across products
Active users
128,402
+12.4%
AI resolutions
41,908
+38.1%
Automations
9,214
+8.6%
Weekly activation
72,481 workflows
Support volume dropped 31% after enabling Atlas triage.
Estimated saving of 412 agent hours this month across 4 teams.
How it works
From setup to signal in minutes.
1
Connect
Point Flyps at your existing sources — warehouse, tickets, CRM.
2
Model
Auto-suggested schemas you can review, edit and version.
3
Automate
Compose typed workflows with human-in-the-loop checkpoints.
4
Measure
Track outcomes and ROI in built-in dashboards.
Use cases
Where teams use Knowledge Base.
Customer support
Employee help desk
Sales enablement
Compliance
Integrations
Plays well with your stack.
First-party connectors — plus 300+ more across the Flyps platform.
Recommended solutions
See Knowledge Base in your context.
By Team
Customer Support
Deflect, resolve and delight — with humans in the loop where it counts.
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HR
Modern people ops: onboarding, help desk, and employee experience.
ExploreBy Business Size
Enterprise
Global rollouts, regulated industries and every control your security team asks for.
ExploreBy Industry
Healthcare
HIPAA-eligible AI that respects PHI at every step.
ExploreFAQ